Please telephone Kent County Council Highways on 03000 418181 and give location details. Alternatively you can visit Highways website at http://www.kent.gov.uk/roads-and-travel/report-a-problem and complete the online fault reporting tool; e-mail highways at firstname.lastname@example.org or contact the Parish Clerk.
Problems can be reported online at http://www.kent.gov.uk/roads-and-travel/report-a-problem
alternatively urgent problems can be reported by telephone on 03000418181
Report a problem on the road or pavement including:
street light faults
traffic signal faults.
How long it takes Kent Highways to repair a problem
Most problems are repaired within 28 days.
Some problems will take longer depending on how much work is needed. You can track a problem you have already reported to find out when we will fix it. Kent Highways aim to fix:
dangerous faults within 2 hours
safety hazards within 7 days
street lights within 28 days unless there is a more serious problem, which could take longer
traffic signals within 4 hours if they are urgent or within 7 days if less urgent
all other faults will be scheduled in to planned maintenance.